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Thread: Can I add Rain's uncapped addon after sim delivery?

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    Default Can I add Rain's uncapped addon after sim delivery?

    I signed up for Rain mobile yesterday and, ordered 3 sim cards. I only added the uncapped option to one sim card, since I only need one sim card to have this option right now. (It's for the parents to be able to watch the odd youtube video and do general browsing without having to worry about being capped)

    At the moment the dashboard is empty and only shows the delivery status. So my question is, will I be able to add the uncapped option to my other two sim cards later (after activation) or is it done pre-delivery only? I'm only asking, because I found it unconventional to specify the uncapped option before delivery and it kind of gave me the impression it's a once off, yay or nay tickbox.

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    You can add it once they get delivered.

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    Thank you

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    With his question will the uncapped option be pro rata if he takes it during the month?

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    In another Rain thread he couldn't add uncapped until the next month.

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    Super Grandmaster Kosmik's Avatar
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    Quote Originally Posted by biometrics View Post
    In another Rain thread he couldn't add uncapped until the next month.
    Yep that was me. Tried to add on 1st and they said no sorry, only next month. So stupid, they'd rather get no cash this month and piss a customer off.
    Neo-Luddite - Permanent Darwin award candidates

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    Quote Originally Posted by Kosmik View Post
    Yep that was me. Tried to add on 1st and they said no sorry, only next month. So stupid, they'd rather get no cash this month and piss a customer off.
    Had the same thing this month

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    Quote Originally Posted by Kosmik View Post
    Yep that was me. Tried to add on 1st and they said no sorry, only next month. So stupid, they'd rather get no cash this month and piss a customer off.
    That's rather disappointing. So if I want to try out the addon it would be best to load it the last day of the current month in order to start the next month?

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    Quote Originally Posted by Customer1 View Post
    That's rather disappointing. So if I want to try out the addon it would be best to load it the last day of the current month in order to start the next month?
    If I'm not mistaken, that's what Kosmik did and got told only from 1 September. If you wait until month end you could only have it added on 1 Oct. Rather try and add it now and hope you're in luck. Best would however, is to ask them on Twitter or try their fairly clueless online support chat.
    And thats the bottom line, cause StoneCold said so...

    Quote Originally Posted by vinodh View Post
    They must have throttled your cancellation request

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