It's been a week and I'm still without connectivity.
Reported an issue 9 days ago, the matter is still unresolved.
The fault lies with your house being skipped during the migration; that's what I'm told.
Thanks fine; I have provided all required details to initiate a new fibre install...
I can believe the numbers reported here.
I'm on a 50/20 package and have been getting 30-49 download and 15-19 upload.
My tower is further than the 3-4KM reviewed here though, maybe that would explain the difference.
Overall, I'm a very happy customer.