Recent content by Adouma

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    Cool Ideas Fibre ISP – Feedback Thread 4

    FYI heard back, sounds hopeful! Thanks
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Not since posting here, last contact was me calling the support line and being asked to send an email to request a downgrade from Jan 2022. The call center agents weren't sure what to do re December though
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    Cool Ideas Fibre ISP – Feedback Thread 4

    @PBCool please can you help me with a ticket with a weird billing thing that has happened to my line? Ticket: #COOL-20211201-827544 Have been on the phone quite unsuccessfully with your call center for the last 20 minutes - they recommended I send an email requesting a downgrade, but the...
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