Assasin_Zer0, I am about 1500m from where you are, exactly the same problem as you have.
I have yet to get a response from RAIN customer support, I gave up on the chat or phoning them. However, I have sent them a few dozen emails, not having one answer back yet.
They are beyond useless...
Doing what I have done in the past 20 years, staying at home on my own and enjoying the many hobbies I have.
No change for me, except I will miss the odd visit to the steakhouse...