Recent content by Afrigirl

  1. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Please share the stats for nerds
  2. Afrigirl

    Slow Speedtest and bad support

    Hi, I'm really sorry to hear about your experience, especially the recurring speed drops and the difficulty you've had getting the issue investigated. I understand how frustrating it must be to have the issue recur without a permanent resolution. Please send me your B number so I can review...
  3. Afrigirl

    Afrihost/Metrofibre Daily disconnects

    Hi, Apologies for the intermittent disconnections you've been experiencing and for the inconvenience this has caused. I've reviewed the available monitoring, but I'd like to correlate this with the most recent occurrence to investigate further. Could you please confirm when you last...
  4. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    How is the connection now? There were no reported issues around that time for Vuma Aerial.
  5. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Are you on Openserve?
  6. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Hi. It has been reported.
  7. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Hi. I have escalated this to the NOC team to check with our upstream provider.
  8. Afrigirl

    Vuma Reach Phoenix Thread

    The ticket is linked to a network change.
  9. Afrigirl

    Vuma Reach Phoenix Thread

    Please drop me a PM with your account details.
  10. Afrigirl

    Piss-poor Afrihost service

    Hi. My apologies for the inconvenience caused. Is it both international and local traffic? Have you tested to the ONT before?
  11. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Hi. I've gone through the ticket and the troubleshooting completed so far. Although the traceroute to the affected international servers looks normal, I'd recommend performing an iperf3 test to investigate the reported international upload speeds further. As this test measures the actual...
  12. Afrigirl

    Full of BS with Afrihost

    Hi. My apologies for the inconvenience caused. Do you have a ticket ID?
  13. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Openserve 1Gbps Package Now Available We are excited to confirm that the new Openserve 1000/500Mbps fibre package is now available from R1,797 per month. We also want to apologise for the delay in making this package widely available. We know some clients were able to access the package before...
  14. Afrigirl

    Afrihost Mobile Feedback

    Post in thread '2026 Leave' https://mybroadband.co.za/forum/threads/2026-leave.1335799/post-34516771
  15. Afrigirl

    Afrihost - Pure Fibre Feedback Thread Part 2

    Post in thread '2026 Leave' https://mybroadband.co.za/forum/threads/2026-leave.1335799/post-34516771
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