Just after midnight (30 Jan 2022) Level-7 went dark. Their call centee just says "the subscriber you have dialed is not available...", emails to support do not reply with a reference number and the whatsapp line is unresponsive.
Service came back briefly at about 1:30am, but went down again at...
@elbow i think you were pretty on point. I agree that they should send an apology email. It seems a bit unprofessional. I was actually insulted. They said they would get back to me but no communication. They did say it must be an error but that was it no explanation. Unacceptable.
So, we have had rain for a month now and this morning the payment came off successfully. Then about 40 minutes ago I get an email saying that services will be suspended at 12pm because payment couldn't be collected. The payment came off my account and I have sent them proof - but now it has to...
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