R500. But for me it's not the money, it's the principle of wanting me to pay for something that they did not even give to me. They are a bunch of thieves and I'll post this on every social media thread that I see to make sure other people choose their wifi providers more carefully.
In my case they fraudulently debited my account for router replacement after they did not even give me a router. I used my own router because of their incompetence to send a router, but suddenly I have to pay a replacement for something that does not even exist! I hope that while company burns...