Hi,
I was hoping you could just give a "What the problem might be" answer. I have recently gotten new information. Some of my family members live less than 1km away from me. They are also with MWEB. Out of curiosity I ran the same tests on their network that I ran on mine and ended up with the...
Gotta love your customer service. Getting better service from another ISP on a 3rd party website. Thanks for the help.
I'll look into the VPN thing when I get home. I've attempted Proton VPN's Plus servers to be greeted with 250+ ping despite being SA servers as well. I have however noticed...
We've already cancelled Mweb. Moving over end of August. What I found wierd about the trace routes is that if you look at the origin of those IP addresses it goes from ZA to UK then back to ZA again resulting in the high ping ussage. If I directly ping the discord IP for example I get about a...
My theory is that they are only allowing selected services. I've noticed in call of duty for example its fine but lets say I'm playing a game with dedicated servers meaning mweb would have no idea what domain or IP to prioritize so its high ping.
We are using a ASUS RT-AC86U. It's only a few months old. I doubt this is the router as I've setup a broadband connection on my laptop directly on the ONT device without the router and I get the same results. Speed tests are perfect however games or discord are 180+ping despite being SA servers...
A few years ago when Metro FIber installed fiber in our area I took the time to find a reliable ISP. Before the Fiber we had a MWEB ADSL package with no issues for years. I called up sales specifically asking for these 3 main factors in their fiber products. "Is it uncapped, unshaped and...