I’m trying to become a customer of Metrofibre via Cool Ideas, but the process is as painful as pulling teeth. Nobody wants to SPEAK. They sit behind computers and send messages and you, darn customer, can just hurry up and wait
I was with them for 3 years from the time fibre was installed in our estate. At first they were climbing over each other to get to help me. Slowly that eagerness went away. Then they wouldn’t talk, wa only. Then even wa’s took days to respond to and the line kept dropping. So I just gave up and...
Anyone heard of this crowd before? I contacted them mid-August to port from another isp. Please note: everything was already in place! It took them 6 weeks to do absolutely nothing. But when I called cancel on the order the jumped all over me like fleas on a camel’s back! Now they want a R1700...