Recent content by Annie.Conway

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    Cool Ideas Fibre ISP – Feedback Thread 3

    I’m trying to become a customer of Metrofibre via Cool Ideas, but the process is as painful as pulling teeth. Nobody wants to SPEAK. They sit behind computers and send messages and you, darn customer, can just hurry up and wait
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    Rocketnet - feedback?

    That’s incredibly long for flicking a switch!
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    Rocketnet - feedback?

    I was with them for 3 years from the time fibre was installed in our estate. At first they were climbing over each other to get to help me. Slowly that eagerness went away. Then they wouldn’t talk, wa only. Then even wa’s took days to respond to and the line kept dropping. So I just gave up and...
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    Home Connect

    Anyone heard of this crowd before? I contacted them mid-August to port from another isp. Please note: everything was already in place! It took them 6 weeks to do absolutely nothing. But when I called cancel on the order the jumped all over me like fleas on a camel’s back! Now they want a R1700...
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    Very slow in getting me connected

    Getting my isp ported from Rocketnet to Cool Ideas is like pulling teeth! Also wanted a R500 connection fee which I’m told is just about unheard of.
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    Test your broadband speed and win prizes worth R5,000

    Png 4ms Upload 24.68 Download 24.98
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