Recent content by Atomic Access

  1. Atomic Access

    Cape Town Fibre

    Hi Stellenbosch is mostly Frogfoot and Vumatel fibre, check your coverage here: https://www.atomic.co.za/coverage Btw. you can win a discount code via our Quiz: https://www.atomic.co.za/quiz 🤓
  2. Atomic Access

    [Cape Town / Octotel] ISP Advice for Apex Legends?

    Hi Our Octotel 100Mbps package comes with a router: https://www.atomic.co.za/octotel Details about our latency monitoring and live latency map: https://www.atomic.co.za/latency Our latency to Frankfurt is not great this week - but we have two tickets open with upstreams about getting it down...
  3. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    We've also seen cases where the FNO sends a flood of unrelated traffic to the ONT where the ISP is using PPPoE. The FNO networks we user have been fairly stable over the last 6 months - they have probably figured out what works and cause the least support tickets. Once a quarter we do an...
  4. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    Usually the FNO implements filters on the OLT that prevents DHCP issues and limits traffic end users can send to each other - they force the traffic to go via the ISP. Two people on the same PON port on the same VLAN (same ISP) have to send traffic via the ISP (layer3) - their routers can't...
  5. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    Hi We don't use captive portals. We do sometimes use the MAC of the customer router to configure a static IP. We rely on the FNO to configure DHCP Option82 correctly, which gives us the line-id. The ISP can get the ONT serial, but we don't use it that often - more of an admin thing -...
  6. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    Atomic is only connected to 4 FNOs - they seem to get it right, including IPv6 support.
  7. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    Verizon Fios seems to get it right at scale - that's a pretty big network. Even if handing out IPs is a bit more complex for the ISP to manage, it's better to optimise for the end user's experience.
  8. Atomic Access

    PPPoE must die - Tech from 90s Holding Back Fibre Speeds

    Blog post about why Atomic does not use PPPoE https://www.atomic.co.za/fibre-internet/pppoe/
  9. Atomic Access

    Advanced Game Server Troubleshooting

    Hi We recently updated our guide for game server troubleshooting. Packet loss, high latency, game disconnects etc. Do you have any troubleshooting steps or advice we can add? https://www.atomic.co.za/docs/game-servers/
  10. Atomic Access

    Why is webafrica so bad

    If in the Cape Town / Winelands area, have a look at: https://www.atomic.co.za
  11. Atomic Access

    Best ISP on Octotel, Cape Town

    Hi, thanks for the mention! 🙂 We offer services on Octotel fibre in Cape Town, options are here: https://www.atomic.co.za/octotel Details about our network: https://www.atomic.co.za/about International latency map and looking glass liked here: https://dashboard.atomic.ac 🖖
  12. Atomic Access

    New Isp consideration and options

    Hi, I'd venture to say we also have the best help docs: https://www.atomic.co.za/docs/extending-your-wifi/
  13. Atomic Access

    New Isp consideration and options

    Hi, looks like you have Vumatel fibre. We can help. Our Vumatel packages are on this page: https://www.atomic.co.za/vumatel
  14. Atomic Access

    HELP PLEASE... Best ISP in George - FROGFOOT is our only FNO option

    Hi, we are thinking about expanding to George, but at this point we only have 2 of the 6 service area licences in the Western Cape. About Hellopeter - they don't yet use NPS in their ranking calculation - they have plans to. Our response time avg is currently not great - will get fixed over the...
  15. Atomic Access

    Reverse DNS (PTR) record on home fiber?

    Hi. We can set up PTR records for customers with static IPs (v4 and v6). https://www.atomic.co.za/docs/static-ip/
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