Recent content by Ayaz Hassain

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    Rain cancelation

    Hi @rain_mobile if I do not hear back by 2pm, I am reporting fraud
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    Rain cancelation

    I will, essentially you get a fraud dispute form from the bank, because mine is on a credit card I can dispute the amount. I am with FNB and there is an option on the form to dispute dr orders going off your account if you have cancelled a service. Like I said, I have been asking Rain to cancel...
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    Rain cancelation

    @rain_mobile will not cancel your internet, they have not done mine for almost a month. I am going to report as fraud if they do not cancel today. I suggest we all do the same. @rain_billing please advise if this is how you treat customers? I am sure no one on this whole thread has been helped.
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    Rain cancelation

    Hi @rain_billing you keep lying on the public forum. YOU HAVE NOT SORTED THIS OUT. PLEASE SORT OUT OR ELSE I WILL REPORT THIS AS FRAUD today
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    Rain cancelation

    HI, i have PM'd you again. Still not response or cancellation @rain_mobile, I do not know what to do.
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    Rain cancelation

    @rain_mobile What wonderful service that you do not respond to or update customers.
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    Rain cancelation

    I agree, how can this be arranged? We obviously do not want other people falling for this trap. It is funny how @rain_mobile has been randomly selecting who to respond to on this thread. They still have not fixed my query (generated a new invoice to bill me for another month as well). They have...
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    Rain cancelation

    @rain_mobile @rain_billing you have still not sorted my query. The only other option is to ask FNB to mark this as a fraudulent transaction now.
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    Rain cancelation

    Hi, please do not act like you care about Customers. I PM'd you requesting a refund and cancellation and nothing has been done still. People need to start seeing that RAIN is refusing to cancel internet that does not work and they keep charging even though I requested this a while back and keep...
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    Rain cancelation

    My total downloaded amount was less than 300 megs, ran a couple of speed test, positioned the router all over the house and eventually gave up. Max speed I had was around 2-3Mbps, average speed 0.1 Mbps
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    Rain cancelation

    Hi, just an update. RAIN, has asked me to PM them. I have done so and they STILL HAVE NOT CANCELLED OR REFUNDED ME. Can the rain representatives respond to this? I think we need to get someone to write an article on this as it seems that many people are falling into this trap.
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    Rain cancelation

    Hi, I have done so. Please confirm once this has been sorted out. I will await communication.
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    Rain cancelation

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    Rain cancelation

    I agree, I am afraid of getting charged again unnecessarily due to no way of cancellation. I literally installed the internet, ran a few speed test, tried the router around all places in the house to get a connection and now put it off and packed it away. All I want is to cancel as soon as possible.
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    Rain cancelation

    Hi, I am trying to cancel my Rain LTE sim. I ordered it 2 weeks ago and opened it on Saturday, the line speeds are 0.2Mbps and doesn't have a connection most of the day at all. I could not find the cancellation link online ( they seem to hide it) I also sent a request online for them to cancel...
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