Thanks for the assistance. I have cancelled my subscription after trying to solve the problem for 7 days. I can only assume that I will have to pay an extra month for a cancelled line which I am not going to use as I have gone to another supplier who will install a new line thus not a line...
Hi @Afrigirl
The ticket was logged the 5th October. The reference number is XQD-574-76283
NVY-144-97660 is the reference number I have from my Afrihost Client Zone.