Recent content by Bekkerkn

  1. B

    Vodacom not allowing porting

    Do you know if porting is a general issue now? Been with Afrihost for almost 9 years but recently lost a sim overseas and tried a sim swap but it's been a clown show (still without a sim), so looking to move elsewhere. As many complaints between MTN and Vodacom when I read through posts, so...
  2. B

    Moving ISPs - quite the headache

    Update - just received a mail that the internet is working. I’m at work so can’t verify yet but good news for a change. Quite the eye-opening experience…
  3. B

    Moving ISPs - quite the headache

    @Armizael agreed that it makes it difficult for an ISP but the consumer is completely at the mercy of both ISPs and FNOs. If Vumatel is subcontracting out I think ISPs could pick up this element to further improve a value offering but may be too simplistic a view. @PBCool I did ask for it to be...
  4. B

    Moving ISPs - quite the headache

    @rh1 Not exactly. My wife also has an account and vented our frustration. Would have been great to have the advice before the switch but have to agree.
  5. B

    Moving ISPs - quite the headache

    Anyways, cancelled the new order. Trying someone else
  6. B

    Moving ISPs - quite the headache

    Still without internet and still no clear answer except to say they’re waiting on Vumatel and have no control. @PBCool I know you’ve escalated (not sure what that entails) and not directly involved here but I’m struggling to understand how SLAs etc aren’t enforced. If this is an outlier then...
  7. B

    Moving ISPs - quite the headache

    Thanks. Seems service is slipping or I’m an outlier - either way, still without internet and going into day 4 tomorrow. Probably would have to make a call tomorrow as commuting and cell data charges are proving costly
  8. B

    Moving ISPs - quite the headache

    728019 Hi. These are the last digits. Happy for you to give it a go.
  9. B

    Moving ISPs - quite the headache

    Hi, I moved away from my previous ISP to Coolideas. I still can’t get a straight answer from them on how long it’ll be until my internet activates. From the forum it looks like around 24 hours is doable, we’re now on day 3. Blame can’t be put on Vumatel this time round as they’ve already cam by...
See more
Back
Top
Sign up to the MyBroadband newsletter
X