Recent content by Benji_

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    Cool Ideas Fibre ISP – Feedback Thread 7

    Seems like simple maintenance being done remotely but only reason im double checking is bc in the email it says technicians *might need access inside your property.
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    Cool Ideas Fibre ISP – Feedback Thread 7

    Is the Vumatel 27th august maintenance official or is it a scam?
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    Cool Ideas Fibre ISP – Feedback Thread 6

    im on a 20/10 line but mobile games and tiktok are laggy, i ran a speed test and im getting inconsistent results sometimes around 12mbps but even as low as 7Mbps down, sometimes it even disconnects but not as much as it used to. Is this something that'll fix itself by the network strengthening...
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    Cool Ideas Fibre ISP – Feedback Thread 6

    20/10. Vuma. 4 phones 1 gaming laptop. The regular Huawei router provided by Vuma How to see upgrade page on CoolIdeas website?
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    Cool Ideas Fibre ISP – Feedback Thread 6

    my connection drops if i do online gaming and affects all other devices, its been like this for a week it only seems semi-stable when we use phones, but as soon as someone downloads or does gaming it just dies. And on 2 occassions connection just died and was off for like an hour. Overall it...
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    Cool Ideas Fibre ISP – Feedback Thread 6

    is it smart to upgrade my Huawei router that was provided to me by you guys? what benefits will i gain from doing this? My connection often drops, and im having to use 2 wifi repeaters in a regular 3 bedroom family home, the connection is also not steady all the time, im wondering if a new...
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    Cool Ideas Fibre ISP – Feedback Thread 6

    Update please #COOL-20240512-1760355
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    Cool Ideas Fibre ISP – Feedback Thread 5

    ok, what's going on in Eeersteriver (blue downs) the internet has been terribly slow for weeks and last night it was down for 8+ hours, it currently went off for a brief second again but its at a terribly slow speed i can barely refresh instagram on my phone
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Everythings good now thanks!
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Internet is on again after 24+ hours inactivity. But games are lagging and im only getting 5mbps download speed it even drops to 1mb. Somethings wrong line doesn't seem secure yet.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Any luck on your side?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Of course there's an announcement CoolIdeas is the only company that actually cares and informs their customers but its going off and on like load shedding here all week, Vuma needs to get it together people have remote jobs and varsity nowadays. I wish we could do business with you guys...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Cool, what is going on with these recent outages in blue downs, this entire week its on and off. What is Vuma saying, what's the issue here? Its off again with no ETR as per usual.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Yes
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Morning, i have 2 days left on my service im finishing off with my first month now, can i pay now in advance? If so how do i make that happen?
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