Dear Rain Customer Support,
I have been a Rain customer since June 2024, and I am extremely dissatisfied with the current status of my account, which reflects arrears for services I have not used. While I acknowledge that I did not make payments for January and February, I do not understand why...
Come on guys, what happened to my account being brought to zero and canceled? And I invoke my right to erasure, It's time you guys delete all my information on your system, and before you tell me to do that on your website I tried, but the submit button is greyed out.
I recently had my account balance waived off and the account cancelled by Rain and the representative who helped said he’ll escalate it to Easton Berry Attorneys, to stop asking/collecting money from me. For some reason I am still receiving SMS’s from them asking for money, I’ve tried calling...
I haven't been using this rain account for years now, based on the service being ****. I stopped using it and had an outstanding amount which Easton Berry Attorneys contacted me to settle. I've made two payments so far. I've just received a notification stating I owe R998,00 WTF!!!!!!! PLEASE...