Well to add to my problem. My line was Cancelled twice. But nobody can track who put in the cancellation. Then to top it all off my line has been dead for 7 days. Telkom says it will cost me R310 odd for a techy to come out and check my line. I tell the sakes send him out get the line running...
My dsl and voice lines have been dead since Friday morning. I logged a fault with Telkom Friday afternoon from work, they said 48hours to get it up and running. So this morning I phoned in to find out what is happening, the techy informs me that my lines were deleted at 8:35am this morning. The...
Read the article was good. I had cancelled my line with CW tried for weeks to get my line moved to holding pool. Openserve wont release it due to CW. Telkom wont force move them tried, so I was forced to reactive my line with CW as I have work that needs to be done and cant keep buying data for...
I have just spoken to someone at Telkom with a bit more brains. According to them with the fact that I have cancelled my line with CW on the 16th October my line will automatically reverted back to Telkom on the 16 November 30 day notice period. BUT i will be held liable for all unpaid fees on...
I tried they said they cant give me a new or additional line if I already have one. I would have to have another line installed to have net access again
Which means I would have to pay for 2 voice lines
Daphne Venter (Crystal Web)
Nov 12, 09:40 SAST
This is just an update to inform that we are still awaiting feedback from management, regarding requests of the invoicing of the telkom lines and downtime credits.
This ticket will remain open till resolved.
My sincere apologies for this delayed...
I was up and running for a week. Then I was disconnected again and now I cant get any response or help from Telkom, Crystal Web Openserve. I canceled my line with Crystal before the 16th. So now I am in limbo nobody can give me any honest answers. Telkom and Open say speak to Crystal. Crystal...