Recent content by Butterfly777

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    Afrihost Cellc fixed line Outage

    Edit: complaints since yesterday ... no indication of a problem on your network status page though? Poor customer service in terms of feedback. Very poor.
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    Afrihost Cellc fixed line Outage

    AFrihost site is not showing a current outage on Cell C anywhere ... where is the transparency tech guys? You should be updating your website! Its 12:10 pm and complaints as early as 08:00 am this morning. I'm sure you are trying to fix the problem but then you need to be honest and state the...
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    Afrihost Cellc fixed line Outage

    Cell C Fixed Wireless is down in Sea Point. My modem has a blue light but my devices cannot connect. It seems to be an Afrihost issue. Come on guys. You seriously need to up your game. People are leaving your business and you honestly don't seem to care. For one of me (and now I read a few...
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    UNBELIEVABLE! Can't cancel wireless without Penalty to to over to Fibre!

    Very true. I warned one of their WhatsApp reps that people would leave due to poor service. Their canned response is that they cannot do anything about certain situations. Their ticket system is a joke. I don't even get replies to my tickets. The ticket email generator sends a ticket number...
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    UNBELIEVABLE! Can't cancel wireless without Penalty to to over to Fibre!

    Sorry too late, my dear. As a result of this poor poor poor service, I managed to find a better Fibre provider. And to correct you ... you actually said that you could not do anything about the situation. It seems from just 1 or 2 replies to my thoughts about the matter, there are many more who...
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    Cool Ideas Fibre ISP - Feedback

    Reply from Octotel rep about the complaints about their service. It was part of an email requesting some information with an added note that I have heard they are having problems with service delivery. Can someone explain what they mean? I thought speed issues were infrastructure related. I...
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    Cool Ideas Fibre ISP - Feedback

    Forgive my ignorance, but as Capetonians are we able to access Openserve's services? Sea Point is only covered for Openserve: VDSL, LTE, LTE A, 2G, 3G. I'm sure I'll be ok with Octotel though. Artyloop, there might still be hope for the situation. I do hope that you are covered. Let us know.
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    Cool Ideas Fibre ISP - Feedback

    Forgive my ignorance, but as Capetonians are we able to access Openserve's services?
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    Cool Ideas Fibre ISP - Feedback

    That's good news. Thanks! We pay such high prices for internet here, one would think there would be an overviewing body that keeps tabs on this type of thing. Especially as internet is so important to our livelihoods. Just wondering out loud.
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    Cool Ideas Fibre ISP - Feedback

    Sorry, it was more of an Octotel post and then added in RSA Web bit. I agree that different areas perform differently.
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    UNBELIEVABLE! Can't cancel wireless without Penalty to to over to Fibre!

    I hear you on this - terms & conditions, true true. However, in chatting to RSA Web who offer the same LTE Cell C service - they gladly waiver a penalty to migrate a client to Fibre before the 6 month period expires. As per my chat to their rep this morning. It's about keeping a client. Now I'm...
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    Cool Ideas Fibre ISP - Feedback

    I have Cell C LTE Fixed Wireless but my speeds are so poor. At night it even disconnects while I teach! And I only need 2/2 for this particular job. Maybe I should switch to Telkom LTE? Thanks. I'll investigate. Chatted to RSAWEB (Sorry, I didn't know where to post this as the posts were mainly...
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    One-Day Giveaway - Enter Now

    I don't see a banner on the top of the forum page? :(
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    Cool Ideas Fibre ISP - Feedback

    I live in Sea Point and need MINIMUM 10/10 for my teaching job. The landlord had Octotel previously installed and is currently deactivated. Need to have it connected. From the latest feedback I am concerned I won't get 10/10 during peak times even if order a 20/20 to 100/100 line. My question ...
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