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Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
Recent content by canza
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How is vodacom network
As far as customer service goes, they are all bad. MTN has historically been pretty good with broadband and coverage, especially when it comes to speed, but their service has degraded severely over the last few years. I'd say Vodacom wins on signal, for the most part. Your specific location...- canza
- Post #9
- Forum: Vodacom Mobile Data
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Vodacom incompetence
So... I found someone at Vodacom willing to help me sort everything out. The root of the problem comes down to mistakes made at the company (understandable) and the fact that most staff have severe tunnel vision and can only focus on one thing. For the most part, nobody "owns" a problem but...- canza
- Post #11
- Forum: Vodacom Mobile Data
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Vodacom incompetence
Apparently, my score is classified as "Great", although it does show an arrears account, which not surprisingly, says Vodacom on it. Vodacom staff have also referred me to Experian, who tell me to go back to Vodacom because they reported an arrears account.- canza
- Post #9
- Forum: Vodacom Mobile Data
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Vodacom incompetence
Basically, they force you to sign up for specific products to use the product where you want to, and then they refuse to let you have that product.- canza
- Post #6
- Forum: Vodacom Mobile Data
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Vodacom incompetence
Prepaid services do not work in countries where they have monopolies. They give those benefits exclusively to contract subscribers.- canza
- Post #5
- Forum: Vodacom Mobile Data
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Vodacom incompetence
Unfortunately, no other provider has the coverage I need, and I travel to places where Vodacom has a monopoly on roaming agreements. I need their technical capabilities, not their customer service, but to be frank, the other providers are just as bad.- canza
- Post #3
- Forum: Vodacom Mobile Data
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Vodacom incompetence
How does one dispute a contract application decline with Vodacom? My application was declined for bogus reasons (allegedly, my account was in arrears - this false flag was removed from my account). I have spoken to several departments at Vodacom, went to the store, spoke to the manager, and on...- canza
- Thread
- vodacom
- Replies: 10
- Forum: Vodacom Mobile Data