I can echo the complaints that I have read on this thread. I have now had a new RAIN router in my possession for 3 weeks now and have yet to get a signal. let alone a service of any sort. For the first week, rain support responded via email with no success or progress on establishing a...
Still haven't had a word out of Rain technical support on my issue!
Does anyone know how this can be escalated to at least get a response? Else - Can anyone tell me how to cancel the subscription because I can't see anyway through the website.....
Morning,
My RAIN device was delivered last week thursday and since then I have yet to be able to connect to a service. I logged a call and techs have responded but have now gone silent for nearly two days now. I am just over 300m from the tower I have been told I will connect to with clear line...