Recent content by Chase101

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    Escalations and Signup contacts.

    Thank you so much, I have added you to the DM.
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    Escalations and Signup contacts.

    @CoolEscalator sent DM to @CoolConnect, but cant seem to @ them here. please assist if possible :)
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    Asus Rog Ally

    Completely understand that. I would like to accommodate for the times where I would plug in a mouse-keyboard, HDMI, Ethernet and charge the ALLY all at the same time. Is there a recommended charger anyone can provide for this?
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    Asus Rog Ally

    Hi All, Just wondering if I buy this dock: LINK Will I need to get a 100W+ charger to run my Ally at full potential? or would a 65W charger do the trick? Was thinking about this charger: LINK If I do need a bigger charger, could someone recommend 1, preferably from Takealot/South African...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Hi, I have been away for a bit. I would still like to just ensure everything is ok on my line, I am constantly on VPN. I tried to run iperf tests today and just getting failures tonight: Ticket number: #COOL-20230519-1247037
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I have actually done this I believe 3 or 4 times now :( and provided the information to the ticket I opened a while ago. The only feedback I have received has been on this group. I have run the iperf tests at PEAK disconnect and server lag time and sent that through, did it more than once. Still...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Thanks CrypticZA, but how does this get fixed? As my line having bad packet lose is obviously a problem, I would really like to find out if that can be fixed? or am I going to be needing to pay for 2 VPN accounts moving forward (R100+ each monthly). I just dont understand how a month or so ago...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    But if it was just the game server, why was discord completely gone too? completely broken discord connection and couldnt hear anyone, while game was disconnecting and rubber banding. The again the game server was fine, this was proven by the fact every other player was fine and my wife sitting...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I hear you, but when you say local, you are refering to around my area, and not loccaly as in, in my house yeah? because yes, this is the problem I am having. every night for the past 1/2 months I have had completely unplayable internet connection. its always at the peak hours of around 18:30 -...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I turned on my Exit Lag vpn on my wifes PC while I continued normally. I couldnt hear a single things being said in discord, and my game was disconnecting every 30 seconds. My wife on the other hand had a perfect connection with no drops and crystal clear discord comms
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Game is completely lagging out again tonight, back to how it used to be before the DDoS, discord + Albion really laggy, and going to be raiding in WOW shortly, most likely going to be the same :(
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Hi, thanks for continue to look into things. I see you said that something looked strange and then you said it was cleaned up. Was this due to something you changed? or was it just something that fixed itself? I am just slightly concerned that it seems fine, and then suddenly drops again without...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Ok then I think maybe lets wait for tomorrow night, when hopefully things have been fixed. But last night I was completely unable to play WOW, with it not allowing me on to Bnet at all. Was unable to connect for over 3 hours, missing my entire raid night.
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Yes please. I have load shedding tonight starting at 20:00 :( so will have to be from 19:00-19:50, but that should be enough time to see the issues
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Yeah no idea if this is now my network issues I have been dealing with OR if it seems to be something thats bigger and affecting more people. But tonight has been completely unplayable. cannot stay online for longer than 30 seconds without it disconnecting and kicking us from the server...
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