Recent content by ChronicMonkey

  1. ChronicMonkey

    MetroFibre – 4 Days of Outage, No Credit, Ticket Closed Prematurely

    Hi all, Just a quick update regarding my ongoing issue with MetroFibre. After experiencing a complete service outage from 13 to 16 May, I had to deal with: Delayed and inconsistent communication False promises of temporary wireless solutions that never materialised A ticket that was closed...
  2. ChronicMonkey

    MetroFibre – 4 Days of Outage, No Credit, Ticket Closed Prematurely

    Hi everyone, I wanted to warn others in the community about my recent experience with MetroFibre. From 13–16 May, we had a total outage in Lyttelton Manor, Centurion (Ticket 742212). No service, no interim fix, and repeated misinformation from support staff. Despite multiple follow-ups, I...
  3. ChronicMonkey

    Complete this AI and Machine Learning survey and win your share of R10,000

    Done
  4. ChronicMonkey

    Axxess and Openserve bad all round services

    The funny thing is the line is installed but there is no power to the fiber. I have the username and password for the PPPOE login from Axxess and that's all set up and ready to go on the Router Axxess provided and all is plugged in to Openserve's Router. So all that needs to be done is giving...
  5. ChronicMonkey

    Axxess and Openserve bad all round services

    I send you a DM with my details. Thanks in advance.
  6. ChronicMonkey

    Axxess and Openserve bad all round services

    I had a backup for a wile and they overcharge for 5 GB a month like R300 which is absurd. So I bought a bundle from Telkom Mobile that was good for a while for more or less the same price. Not knowing that Axxess will take this long with the installation I cancelled the Axxess MTN LTE with a...
  7. ChronicMonkey

    Axxess and Openserve bad all round services

    Here’s the main issue which I don’t understand. They give you a standard 30 Day turnaround time right? Right. So here’s how things are supposed to happen: Client orders the product Client gets Router. ISP or Openserve Calls for date and time for Site survey. ISP does SITE SURVEY. ISP says...
  8. ChronicMonkey

    Test your speed and win prizes worth R5,000

    Axxess Ping: 17ms Download: 52.3 Mbps Upload: 18.4 Mbps
  9. ChronicMonkey

    Test your speed and win prizes worth R5,000

    Axxess Ping: 15ms Download: 54.2 Mbps Upload: 17.5 Mbps
  10. ChronicMonkey

    Test your speed and win prizes worth R5,000

    Axxess Ping: 16ms Download: 59.8 Mbps Upload: 18.1 Mbps
  11. ChronicMonkey

    Test your speed and win prizes worth R5,000

    Axxess Ping: 15ms Download: 50.5 Mbps Upload: 17.9 Mbps
  12. ChronicMonkey

    Test your speed and win prizes worth R5,000

    Axxess Ping 5ms Download: 15.6 Upload: 17.7
  13. ChronicMonkey

    Rate your mobile operator or ISP - R5,000 up for grabs

    Telkom Download: 25.13 Mbps Rating: 5/5 Location: Centurion
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