Recent content by clinnieboy

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    Cool Ideas the most incompetent company I have ever dealt with

    PBcool just had my son test. He says its working, how do we pinpoint or prevent something like this in the future. I understand there are lots of things that could and will go wrong however this is not the client's duty nor responsibility to be following up and pressing for answers. It literally...
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    Cool Ideas the most incompetent company I have ever dealt with

    Hi Guys I just got a call from the tech department saying there was a config issue on their side and they have corrected this. PBcool must have worked some magic, this is the first positive response I have gotten back in 8 days. will report back just as soon as I get home
  3. C

    Cool Ideas the most incompetent company I have ever dealt with

    yeah busy with PBCool seems like a legit person and is trying to help me, very helpful but I am at my end with Cool Ideas,
  4. C

    Cool Ideas the most incompetent company I have ever dealt with

    @Milano I have been with HellKom for over 20 years and have never been this long without Internet ;-)
  5. C

    Cool Ideas the most incompetent company I have ever dealt with

    I have been battling with this company for days to get my incident resolved. instead I get the run around by their accounts and tier1 and tier2 department. my installation took place on the 26th and up until today no internet. now that I want to cancel a service I never had the pleasure of using...
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