Recent content by codes09

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    Terrible service from Vumatel

    It's been a year since I first moved in and got Vumatel. Network quality was bad from the start. Vuma blamed Axxess. And Axxess blamed Vuma. I changed network equipment and when nothing got better switched to Infinifi since they are a subsidiary of Vuma which can't really play the blame game...
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    Nedbank charging Lotto Fees on Credit Cards

    I've not considered that. I'll look into it. Especially since no one else has seen this. And you're right moving to account is starting to look like the easiest way to get rid of the problem.
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    Nedbank charging Lotto Fees on Credit Cards

    Banking mistakes are more common than people like to think. Some years ago I sold a bike and the Buyers money got lost between Standard Bank and FNB. Neither bank could account where the money went till 3weeks later. Both banks refused to admit any fault on their part. All his Private Banker...
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    Nedbank charging Lotto Fees on Credit Cards

    If it were that easy I would not be here a month later after several engagements. Nedbank Contact Center chat is also offline again today since 08:00. I may be easier to close the account. I've had so many Account issues with Nedbank I moved business and savings accounts away after trying to...
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    Nedbank charging Lotto Fees on Credit Cards

    The same actually. Still no transaction where I actually purchased lotto. Well there's a limit defined in terms of the CC terms and conditions as to how long a transaction can be in the past until Nedbank decides you can no longer claim errors. 90days AFAIK. So there's not 180 days for them...
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    Nedbank charging Lotto Fees on Credit Cards

    I've logged complaints, I've called card division and a Branch manager in last month. The complain with the contact center was ignored. Branch manager advised me to contact card division who opened a case which was not resolved. Yes that's exactly what I'm thinking as well. Would not be the...
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    Nedbank charging Lotto Fees on Credit Cards

    Have been noticing that Nedbank has been charging Lotto fees on my Credit Card. Only thing is I've never played lotto. Wondering if I'm the only one affected by this "error" or if this R1.30 charge is multiplied by millions of customers who just don't spot it or won't call because solving it is...
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    Have you ported your number?

    I've been porting my numbers since it was first introduced many years ago and actually have kept the same mobile number for 30+ years as a result. I've dealt with MTN, Vodacom and Telkom and several Independent Service providers.
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