Recent content by CoolEscalator

  1. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    Hi there, is this for accessing services in JHB? As we are experiencing some issues with the NLD's between JHB and CPT at the moment. https://coolideas.co.za/announcements/81856
  2. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    Hi there, are you able to provide an IP for me to check? Not seeing anything obvious for international from CPT at the moment
  3. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    HI all, apologies for the delay We are currently experiencing issues with the NLDs between JHB and CPT. Feedback to be provided once received
  4. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    HI there, we have quite a few reports for the area, so most likely yes. We are pending confirmation from Openserve at the moment. https://coolideas.co.za/announcements/81821 EDIT: Openserve has confirmed the issue with reference 129ARK300726
  5. CoolEscalator

    Cool Ideas Fixed 5G/4G Feedback Thread

    Hmm so then I believe the DNS is managed by the CGNAT AR , which should use ours anyways. As that 10.0.0.1 would just be your router gateway. Yes it would be a nice to have :( but I guess the only other way is to set it on your device itself if you ever want to use something else
  6. CoolEscalator

    Cool Ideas Fixed 5G/4G Feedback Thread

    Yeah then it should be automatically issued as default. If there is performance issues, it could then be related to something else like packet loss, latency, etc. You can also make sure your device itself has the DNS configured, or default. You can also use something like to confirm what your...
  7. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    As am I haha. Glad its back to normal though.
  8. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    That's odd, is it back to 50/50 when you switch back to the router? Probably a QOS setting you have enabled if that's the case
  9. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    Thanks, our support team will be in touch accordingly. We will likely need Direct ONT tests before we can log with the FNO. But I have checked the profile and seems to be set correctly. Strange indeed
  10. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    HI there, yes it seems there is an outage in the area with reference: 135ARK280726 We should have comms up shortly
  11. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    Thank you for confirming. Yes it seems they have resolved the nework incident as well Please let us know if it persists in any way :)
  12. CoolEscalator

    Cool Ideas Fixed 5G/4G Feedback Thread

    HI there, our DNS servers are 154.0.1.1 & 154.0.1.10 We have on-net Google Caches to ensure that quick content delivery for things such as youtube You will resolve to these CDN's if you use our DNS servers. We also have Akamai, Apple, Valve and Netflix CDN's as well When using other DNS...
  13. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    @ripclaw , Please see the latest updates
  14. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    International Traffic - Maintenance Good day all, please take note of the following planned maintenance tomorrow morning: https://coolideas.co.za/announcements/81730 Start Date & Time: 29/07/2026 @ 04:00am End Date & Time: 29/07/2026 @ 06:00am Duration: 2 hours Affected Area/s: All...
  15. CoolEscalator

    Cool Ideas Fibre ISP – Feedback Thread 7

    HI there, We have managed to get Vuma to investigate further- feedback to be provided https://coolideas.co.za/announcements/81719
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