Recent content by Crosby

  1. C

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    Thank you to both of you for sorting us out!
  2. C

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    So we had 3 glorious goes of internet and then the line was turned off. Waited for the new router in case it was a configuration error and nope, no internet available. In the meantime I'm being debited for two inactive lines - the cancelled one that doesn't work, and the new one that doesn't...
  3. C

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    It sounds like there is. Thank you PBCool it seems you have the magic touch!
  4. C

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    I get that it's hard, sand I appreciate your getting involved. I submitted the original request in November to try beat the festive season but it has to wait for the cancellation from the old account that I had no control over and there doesn't seem to be a process in place to manage this when...
  5. C

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    We've been trying since November, I'm considering just installing a second line because it might be faster than being cool ideas to actually do anything.
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