Recent content by Cyphera

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    Cool Ideas Fibre ISP – Feedback Thread 4

    Dead as doorknob
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Having same challenge, 215ms constant in game is challenging for the game type. Confirmed server location is Frankfurt, I've tried Mudfish and WTFast but neither has support for this game server as a destination yet. Also tried the CISP UK VPN to no avail. Lot of gamers going to be trying to...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    28th February I sent mail requesting an upgrade, I followed up March 02, 03 and 05 but I'm still trying to get you guys to acknowledge receipt of my request, let alone start the upgrade process #COOL-20210216-613713
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    Cool Ideas Fibre ISP – Feedback Thread 3

    Well yesterday was horrible at 300ms to wow, today back to usual awesome, who knows why, maybe you did something
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    Cool Ideas Fibre ISP – Feedback Thread 3

    Experiencing 300ms latency on wow, for the past 3 hours or so
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    Cool Ideas Fibre ISP – Feedback Thread 3

    2 nights back, blizzard was unplayable, whatever you did for last night, while latency was a little a higher than your usual clearly packet loss was addressed cause it was so smooth and stable, was fantastic. During this outage time with cable breaks you've held up the service great. BTW checked...
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    Cool Ideas Fibre ISP – Feedback Thread 3

    Blizzard pretty much unplayable and its after midnight now
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    Cool Ideas Fibre ISP – Feedback Thread 3

    Hi PBCool, You able to attend to the following yet, I logged a ticket 18 December #COOL-20191219-355509 #COOL-20191218-354889 Please enable the following IP's over the SACS cable to Brazil for POE 169.57.132.54 169.57.216.125
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    Cool Ideas Fibre ISP – Feedback Thread 2

    Please could you look into the below: Would be amazing thank you, IP for Path of Exile Brazil below: 169.57.132.54 169.57.216.125
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    Cool Ideas Fibre ISP – Feedback Thread 2

    Would be amazing thank you, IP for Path of Exile Brazil below: 169.57.132.54 169.57.216.125
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    Cool Ideas Fibre ISP – Feedback Thread 2

    In October 2018, Cool Ideas was the first South African ISP to go live on the SACS cable. This would be a huge improvement for anyone playing path of exile though a 100ms connection to Brazil but when I ping Brazil its still 373ms?
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    Cool Ideas Fibre ISP – Feedback Thread 2

    2nd day no internet, cant even play a game online
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    Cool Ideas Fibre ISP – Feedback Thread 2

    I am paying for 100MB, but I don't need 100MB to game, I just need 1MB, if something fails then redundancy kicks in, speeds might be slower, but big difference between no internet and a slower internet
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    Cool Ideas Fibre ISP – Feedback Thread 2

    DC every few minutes, cant play world of Warcraft, cant even login now.
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    Cool Ideas Fibre ISP – Feedback Thread 2

    As an old avid supporter of Cool Ideas whom recommended you to all my friends you have sunk so far Telkom is better. There should be a disclaimer on your site saying not recommended for gaming due to high latency. I told every friend I have on social media to avoid cool ideas at all costs, it is...
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