I also recently have the same problem, and "help is on the way", as FAST as the internet speed. No follow thru or response. No human to talk to, only AI. The symbiosis is not mutual benefitting. Rain gets money and and I get week signal. I gues its another way of marketing oneself into...
Hi UB40.
Monday was 16 Dec 2024. My issue was logged 17 Dec 2024. Sorry but I fail to see the relevance. Customer satisfaction is the key to business success. My issue goes as far back as 17 Nov 2024, so I think i've been very patient.
Hi UB40.
Please advise the time frame for soon?
My issue with a Rain Sim Card on an LG device harks back to 21 Nov 2024, various ticket numbers logged.
Yesterday I again received the below. Its now 20hours since the email was received.
"Hey there,
Thank you for contacting rain. Your...
Hi Obk
I hope you eventually had resolution to your issue.
I also encountered the non-response to a technical challenge regarding VoLTE, but on an LG device.
Its a that pity that clients have to resort to public forums to obtain reaction.