I received a phone call from Disney+ and they assured me that they are working on the problem. They confirmed the episodes of the series that I received the PL 3016 error. After an hour or so I tried these episodes again and walla everything is streaming just fine via the Disney App on the Dstv...
I eventually got hold of DSTv on Messenger and got the following response, so I will enquire again within a month or two
From Dstv.... Hi there
Our team and Disney team have setup a staging environment to replicate the issue and have managed to see this it on some assets as well. They’re...
I share your frustration DSTV is pretending that this problem is only experienced by a very few customer's but I am sure there must be more of us with the same problem. As you say DSTV error 3016 only appears on some movies and some episodes in series
Yes, I have the same problem. The 3016 error only appears on certain series and movies. Contacting DSTV is useless their only solution is to switch off the decoder disconnect all the connections and wait 5 minutes. That does not resolve the problem. Contacting Disney does not help either they...