Recent content by dhedderwick

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    Axxess ISP support poor ?

    And now connectivity is back - so maybe those sacrifices worked - however, this concerns me as this is the same issue we had for two months before Metro "solved it" - random disconnects for anywhere between 5 minutes and 30 minutes. Who can I speak to who can actually tell me what is going on...
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    Axxess ISP support poor ?

    Not even a month later and we're down again. @Captain Axxess what is the point of having a helpdesk if all they're going to do is ask for a photo of the fibre box? I phone in, hey, Internets not working, the Service and Broadband lights are not on. They ask, can you send a photo - I say sure...
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    Axxess ISP support poor ?

    So I have Internet back now. I spoke to Unathi at Axxess and he confirmed that the issue was that the ONT had to be provisioned on MetroFibre's side. It had been escalated and it was completed about an hour later. There's many maybe's in this - I am relying on the information given to me by...
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    Axxess ISP support poor ?

    Nope, in a different part of the country, Kariega!
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    What is your favourite soft drink?

    Pepsi Max. Really wish we got the Mountain Dew Zero here Mountain Dew Zero
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    Axxess ISP support poor ?

    Hah! Just got an email from them: " This is in response to ticket: No Service, created on 2024-10-24 07:45:56 Please be advised that we have not received feedback from the NOC team as yet, as soon as there is we will communicate with you...
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    Axxess ISP support poor ?

    @Apogee - exact same issue this side. Haven't had Internet Access since the 24th. Have spent about an hour on the phone with Axxess (mostly on hold), and have gotten nowhere but the same responses. Waiting for them to "call me back", but we both know that isn't going to happen. Now spending...
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    Ematic 4K Ultra HD Android TV Box (AGT419) Feedback

    Hi all, I have an Ematic AGT419. Been working great since I got it, but, thanks to load shedding, it appears to have bricked itself. When powering on, it just comes up with the Ematic logo - and that's it. I've read that you can factory reset these boxes, but I'm not finding the button to do...
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    Test your Internet speed - Win R5,000 cash

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    Test your Internet speed - Win R5,000 cash

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    Windows Server 2008 - Prize giveaway

    GDPR requires that all user data is protected as much as possible, leaving any potential risk of breaches a real legacy issue for those still running Windows Server 2008.
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    South African Fibre Survey - Win prizes worth R10,000

    Done.
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    Test your broadband speed, rate your ISP, win prizes worth R5,000

    Ping: 26ms Download: 48.37Mbps Upload: 46.87Mbps
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