Thanks , I also had the response that no one can help me. After reading your comment I phoned Mweb and they phone the previous tenant and also verbally confirmed cancelation. Took 24 hours and the line is release.
Have been trying to cancel my 5G with rain but getting no reply on any of my messages.It has been 14days and they have not gotten back to me on any of my messages. I want the 5G to be canceled before the end of the month as I am not using it. Horible service from RAIN!! How do you get in contact...