Intermittent Connectivity Issue | 22nd May 2025| 19:50 PM RESOLVED
Please note that we are aware that some users may have experienced an intermittent connection issue.
Our technical team quickly identified the cause, and the issue has since been fully resolved.
We sincerely apologize for any...
From CyberSmart:
"Our team are still working on restoring the last few PPPoe servers and that should resolve this matter, and we are hoping it happens today, but feedback will be provided on email from the networking team once fully restored."
Critical Cybersmart Connectivity Outage | 15/05/2025 13:00
All critical work has been completed that was required to restore connectivity services on our core network, we are aware the customers have still been experiencing service issues such as high latency, packet loss and intermittent...
Latest update via WhatsApp:
"Our engineering teams have completed all critical core work on our network and continue to work tirelessly to restore services across all affected areas. The majority of services are now back online and operating as per usual.
Please note that our teams are...
I still have no internet. PPPOE is connected but no throughput. Using 1.1.1.1 and 8.8.8.8 for DNS.
2 days and 20 hours without internet now.
Cybersmart promised that all connections would be restored by midnight, but it is 9-hours since that deadline.