lol so true. has everyone fiber been finally sorted now, what sup with the change in speed issue though?
Is int having a hard line supposed to mean constant speed, i havent noticed any lag my side but have heard of atleast one person saying they cant download the whole internet.
no words i tell you i called in to find out how far are they with resolving my issue and guess what the system shows that my order has been canceled lokl, for those just joining us on this **** show, i had installation done 2 days ago.
Are they using the black fiber cable or the thinner white fiber cable, issue with black cable is it is too thick and that white and grey pipe that shows at the ends is not actually all the way through so the black cable goes almost all the way over then it mysteriously gets stuck, if installer...
Update: Vumatel and Webafrica systems not talking to each other anymore " hulle het uit getoss" , good news is that they are now attending counseling, bad news customers has to again wait for vumatel developers to fix this new bug, so if you have had installation done and you have not received...
So the installers and civils teams, splicing team, e.t.c has various groups set up for the fibre roll out, it is where they are notified of any issues that a team is having or that had been reported to ISP or Vumatel.
we will obviously not be added to any of the groups, due to fear of toys...
Whaaaat :oops: toys sir throw the toys,so all these installers, civils, isp, vumatel e.t.c is working on some type of whats app group, speak to vuma and tell them to put the issue on the group.
FYI the SLA with civils is resolution with in 72 hours, so whom ever you speak too is gona have to...
So update: the civil team arrived at about 03:30 yesterday. took them like 5 minutes to install the pipe going to my house.
Got a call not long after wanting to re schedule @ that point i threw all my toys out the cot with Vumatel area network something or other.
he said he will try and get...
I do not know what to tel you
their is no infrastructure from the box to my house
waiting on civils guys to come and put a two meter pipe from the box to my place
They said they will be here today and installer will be with them to do the install but they also said installation will be done...
My installation is scheduled for tomorrow at 10 "fingers crossed" if their is no issues i will let you all know, how long does installation take, but i am also going to want them to put it under ground, do not feel confidant in having a surface mount.