Thank you looks like problem was resolved.
Feedback from Webafrica
I've received further feedback from Openserve. Their test centre investigated the congestion concern and identified an issue where traffic was predominantly going through one of the uplinks, with very little traffic using the...
I have tested with the Openserve test account same results. High ping 130ms half speeds extremely slow uploads after 18:30 until about 23:00. Only pc for testing was connected to router.
Webafrica, they used to be good when they did web hosting etc. back in the days. I think they have too many customers and cannot service everyone. Person could actually speak to someone over phone now you struggle to get assistance over stupid WhatsApp platform then wait for years for response...
Hi Webafrica,
Please escalate this fault to your senior network team and, if necessary, to Openserve. I have now completed direct isolation testing that rules out my own router/network.
Tonight, 2 September 2026 at approximately 19:00, I disconnected all of my networking equipment and...
Update – Tested with a different ISP account, high latency remains
Another update to my testing tonight.
To rule out Webafrica specifically, I changed the PPPoE authentication on the same Openserve connection and tested using a Cool Ideas test account.
The result is interesting: the high...
Klapmuts Area / Openserve happens every day afternoon between 18:30 until 23:00
Following up on my post from yesterday.
I ran 10-minute PingPlotter tests this evening (27 Aug, around 19:10) on two separate Openserve lines using Webafrica, and both are showing the same behaviour.
Key findings...
Webafrica / Openserve – 140–170ms+ Evening Ping, Packet Loss & Slow Speeds in Klapmuts
Area: Klapmuts, Western Cape
FNO: Openserve
ISP: Webafrica
I’m posting this to find out whether other Webafrica customers on Openserve are experiencing the same peak-time problem.
Every evening, roughly...
Absolutely the Gizzu 296WH to power my internet router and couple of lights during loadshedding with seamless internet service during loadshedding and the fast charging to power my mobile devices and small tv.Also the option to add solar panel for camping is great extra feature.