Recent content by E1b0

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    Open letter to CEO Willem Roos and to Clients of the RAIN Network

    9 WORKING days later and still nothing. You know that is NOT the norm right? pffft Worst support ever received after a lot of empty promises.
  2. E

    Open letter to CEO Willem Roos and to Clients of the RAIN Network

    Lucky you, I was told on Thursday it will be sorted out, I am still waiting....
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    Open letter to CEO Willem Roos and to Clients of the RAIN Network

    Taking my money and deactivate the service on their side is something I struggle to understand. I was more than prepared to even give them/pay them a "notice month", but I am not paying for a service that is not provided any longer. Let's see if this can be resolved after my PM.. hold thumbs!
  4. E

    Open letter to CEO Willem Roos and to Clients of the RAIN Network

    I cancelled my RAIN and got confirmation that it will be cancelled with immediate effect. They then continued to bill me for April and disconnected my device. How do they expect me to pay for a service they cancelled on their side. I was more than prepared to pay for April, but I will not pay...
  5. E

    Rain Slow speeds on R999 Package

    was That is terrible. I feel your pain! Been there and got the t-shirt.
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    Rain Premium 5G same speed as Standard 5G

    How do you connect to the router? Cable or WiFi connection?
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    Rain Slow speeds on R999 Package

    Great, I hope they sort the issue out.
  8. E

    Rain Slow speeds on R999 Package

    Been stable for a while, almost feeling optimistic...
  9. E

    Rain Slow speeds on R999 Package

    Stable since yesterday, lost connection for 10 minutes around 16h30.
  10. E

    Rain Slow speeds on R999 Package

    When I received my 5G Router I got speeds of around 300Mbps from inside a window and pointing towards the blue dot in the Rain site. It was very stable for a while and I mounted my router outside, closest to the blue dot. Then lockdown happened... My speeds went backwards day after day. I...
  11. E

    Rain Slow speeds on R999 Package

    Now
  12. E

    Rain Slow speeds on R999 Package

    Done that yes. This morning at 05h00 I got decent speeds, it disappeared at around 08h00 and never went over 5Mbps the whole day.
  13. E

    Rain is down

    Mine looks like this permanently for the last two weeks. Funny, 05h00 this morning I got descent speeds and signal, 08h00 it all disappeared again.. Screenshot of 05h00
  14. E

    Rain Slow speeds on R999 Package

    I us I used to get 200Mbps+ before lock down. Since lockdown the speed went backwards day by day. It is now at a point where I don't get more than 10Mbps. I moved it around and picked up 5 different towers around me, but none of them gave me improved speeds.
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    Rain Slow speeds on R999 Package

    It used to but for the last two weeks it will be there for a few seconds and then disappear again. Moved router around, lower, higher, different directions. F0kk0l happens
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