Recent content by endresolVe

  1. endresolVe

    Cool Ideas Fibre ISP – Feedback Thread 4

    Hi Everyone, I hope you all are having a good Friday so far; almost the long weekend I have been struggling with numerous weekly internet drops over the last several months, and in some cases packet loss in the range of 10-20%. I have been in contact with the Cool Ideas support team during...
  2. endresolVe

    Intermittent packet loss

    After being with Clear Access as my FNO for years, I know exactly what you mean. And what's frustrating is that you have to go through days of testing and back-and-forth emails before they start believing that it's not your router that's at fault, but the network. But they never could completely...
  3. endresolVe

    Intermittent packet loss

    But I almost never see it at 0% for a longer duration. There's always some packet loss, even if only <1%, throughout the whole day.
  4. endresolVe

    Intermittent packet loss

    It usually does, yes.
  5. endresolVe

    Intermittent packet loss

    That makes sense
  6. endresolVe

    Intermittent packet loss

    Hi @PBCool, I have, thanks.
  7. endresolVe

    Intermittent packet loss

    It's also interesting to see from the tests above, as well as from my testing in the past, that my packet loss is usually inbound/received packet loss, and almost never outbound/sent. This can be seen in both the iPerf test, and Teamspeak screenshots.
  8. endresolVe

    Intermittent packet loss

    Just wanted to post an update here. I've been getting 0%-3% packet loss over the last week or so. Packet loss was minimal. Tonight, however, it spiked up quite a lot again. Not sure if Clear Access is busy making changes on their network, but my internet is very unusable at the moment. Below...
  9. endresolVe

    Intermittent packet loss

    Hi @TheRoDent, I've created the ticket with ref #COOL-20210723-732331. Please let me know if you'd like me to run any other tests. Thank you to both of you for your assistance.
  10. endresolVe

    Intermittent packet loss

    Thanks @PBCool, @TheRoDent. I will log a ticket with these results, thank you for your assistance! I'm in Pretoria, close to Jhb :)
  11. endresolVe

    Intermittent packet loss

    Ran the following command: ./iperf3 -R -u -b 7M -O2 -t 30 -p 17001 -c is-jhb-iperf-1.cisp.co.za Here are the results: Connecting to host is-jhb-iperf-1.cisp.co.za, port 17001 Reverse mode, remote host is-jhb-iperf-1.cisp.co.za is sending [ 5] local 192.168.1.99 port 59100 connected to...
  12. endresolVe

    Intermittent packet loss

    100mbps up and down.
  13. endresolVe

    Intermittent packet loss

    What I'd also like to know is whether the kind of loss I'm experiencing is normal, or can be fixed by the FNO? Just to note, my internet did drop today for a few mins at 16h50. Then again later for a shorter time (about 30 mins later or so).
  14. endresolVe

    Intermittent packet loss

    Hi @PBCool, I ran the following command: ./iperf3 -R -u -b 10M -O2 -t 30 -p 17001 -c is-jhb-iperf-1.cisp.co.za
  15. endresolVe

    Intermittent packet loss

    Yes it does
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