You forgot to mention the most important reason for Telkom’s downfall; nonexistent service.
After being Telkom’s customer for 44 years I had to cancel my fixed line which I badly need. I had no phone for four months and Telkom never came to fix it.
So I had to cancel the service. After...
Two years ago I had ADSL and landline with Telkom which worked very seldom. One day the line went dead and stayed dead for four months. Despite repeated reporting line out of order, no one ever came to fix the line. Out of desperation I cancelled the services.
But the invoices and demand for...
Pathetic, they never resolve anything. Very seldom answer the tickets. And when they do it’s a total nightmare. They always blame customer, somebody else or something else. Before you talk to them, make a provision for a trip to a psychiatrist.
They are 100% efficient in collecting monthly...