Hi, Ernest North here from Naked, larger claims like this often take some time to complete all the assessments and investigations. We will definitely keep you in the loop in the coming days and also provide you with details of the write-off calculation once the claim process has been completed...
Hi, Ernest North, one of Naked's founders here, sorry I didn't jump in earlier, I hope your issue has been sorted?
Our standard process is to do the repair or replacement immediately, and if the cost is less than R2,000 there is no excess. I suspect the delay may have come in if a repair was...
Sorry for the delay, Ernest North one of the founders Naked here, I saw your comment, thought I should jump in:
1. Great point on "auto detect"; unfortunately we don't have that yet. We're still considering the pros (like that) vs cons of insurance tracking devices in your car, but it may be...