I've had problems with rain for over two months now. I keep getting disconnections so they swapped my router as they were adamant that my router was the problem. Router swapped and still experiencing the same bloody thing. Yet they won't send a technician out to service the tower and they keep...
I can relate. I still have the zero one device. My speeds are fine, get well over 100mbs but I am experiencing disconnections like crazy. They told me its my router but can't replace it and I must apply for the 101 device which is bullshit. Went to my mates house, tested the device, works fine...
What the hell is going on with RAIN 5G AND 4G in Springs this week? I have been connected without internet most of the time this week. Is their something wrong with the towers in Springs? No green light for 4G nor 5G currently on my router.
I have the exact same problem. I have had RainOne for two months now. I keep reporting that the tower in my area is faulty. Its yet to be repaired. Tuesday the 17th of October will be an entire month without connection. I was assisted at first but it seems im being ignored now. Which i have the...
I'm really sick and tired of complaining about the faulty tower/s in springs. I've been with RainOne for two months, and its just been miserable. I always get the same response "technical problem" or "we have requested feedback". At this point it doesn't seem like anything is being done. I...
Hi. I recently got RainOne. Everything works fine. Internet works, everything is active but when i login into rain site to try change towers its says "device currently offline". I have switch the device off and on again and have tried resetting the device as instructed by the call centre. Please...