So... According to the FNB banker, there was an update to the app released on Sunday, but it is not published on the Google Play Store. They will escalate it... 24-48 hours turnaround.
Just saw this notification on the Axxess web site:
"We are currently experiencing issues updating Cell C data, the amount of used and available data is reporting incorrectly. We are actively working with our upstream provider Internet Solutions to resolve the issue. We apologise for any...
Well... according to their dashboard I already used 32GB of my 100GB allocation. Clicking on "view data usage" shows a usage of only 1.6GB for this month, which is also what my router is reporting.
I doubt it is because of above cap usage as I still had more than 10GB of my 100GB allocation...
I also checked, double checked, and checked again. Been 5 days and still no email. Now I'm just trying to figure out if it is worth fighting with eBucks/FNB regarding this...