Recent content by Frequency

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    Epic Synology competition – Win a NAS device and more

    Favourite feature is running docker. Can move pihole from the pi to the synology.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Thanks the new ISP just logged a commissioning request on the line that got stuff moving. Also just an update, I have been on Afrihost now since the 2nd. Since then not a single disconnection and no intermittent packet loss. Using the same client side equipment and same FNO. As I suspected the...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Should I still have connectivity on your network if the line is canceled and released? Does it take time to propagate or should I immediately lose connectivity?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Thanks, but pretty sure you guys canceled someone else's line. I just got confirmation from you guys that the line has now definitely been canceled and released on your side and on the vuma side (including screenshots from vuma) without any doubt, yet I still have connectivity clearly on the...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I canceled my line with cool ideas on 16 Dec as they were unable to resolve my ongoing issues and didn't really look like they are interested in even attempting to resolve it. The line was supposed to be canceled and released on midnight of 31 Jan. Had multiple comms and I was promised that it...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Please check the personal message I sent you on 19 Aug 2019 and then tell me again that it is only 2 months. That is not even close to accurate. This has been going on for years not even months. it has just been completely unworkable for the past 7 months. suffering this long and then being told...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Thanks PBCool but how long will this be an ongoing issue? I have been hearing its a vuma villages issue for the past 7 months and nobody is doing anything to resolve it. I have no point of contact with vuma and cool ideas refuses to provide me with any contact information stating that the...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    That just proves my point that this is a cool ideas issue and not a vuma issue in my area as I am constantly told by cool ideas support.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    yes, I am getting the same disconnects at the same time as you. Are you situated in the centurion or pretoria/midrand area?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    The ref for my current call is #COOL-20221130-1073417. Just had another drop less than 10 minutes ago so its still ongoing.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Can someone here from cool ideas please assist me. I have been with cool ideas now for 2 years and it has been the absolute most horrid ISP experience of my life. I have not had a single month where my internet does not intermittently drop. I am currently working from home and this has a massive...
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    Synology NAS Giveaway - Enter here

    NAS as the ultimate media streamer Want to watch videos from computers, mobile devices, Apple TV, and Android TV without having to copy them between devices? Video Station streams videos to these devices. It also enriches your video collections with auto-downloaded posters, searches subtitles...
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    South African Fibre Survey - Win prizes worth R10,000

    Done
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