Recent content by froot

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    Afrihost Mobile Feedback

    Yeah, I think there is a lack of something on their side. There's a lot of NEW devices that the eSim does not work on, for no reason at all.
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    Afrihost Mobile Feedback

    Hi @AfriGuy I checked the eSim this morning (it is in my Samsung S24), neither voice nor data works. I still get the "your new airmobile number xxx is in the process of being activated". I've gone through all the restarts and reconfigurations and everything countless times. The physical sim...
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    How much money do you earn? And how do you spend it?

    What industry are you in? We have a whole recruitment division, you are welcome to send us your cv.
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    Afrihost Mobile Feedback

    You will need to disable the eSim on your old phone - an eSim can by design only be linked to one phone at a time. Then Afrihost needs to send you a new activation code, which you register on your new phone as normal.
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    Afrihost Mobile Feedback

    CourierIT delivered mine (although I am a very very very long way from PE)
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    Afrihost Mobile Feedback

    Ah ok, thanks!! Appreciate it.
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    Afrihost Mobile Feedback

    @AfriGuy Do the guys have feedback yet on the issues?
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    Afrihost Mobile Feedback

    It is in my Samsung Galaxy Tab S9 FE.
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    Afrihost Mobile Feedback

    I got a physical sim for my wife, which is what you may have seen. The physical sim works, the esim does not.
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    Afrihost Mobile Feedback

    We were communicating via email. The ticket is #UGB-883-43690 The request from his side is APC-395-39078
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    Afrihost Mobile Feedback

    Yes, exactly what I am experiencing. Jan from the support team has been in contact (yesterday) and said that the network/AirMobile team is looking into it.
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    Afrihost Mobile Feedback

    I have received like 20 sms'es on Tuesday and Wednesday morning, an hour after another, saying "your new number xxx is in the process of being activated". No other sms'es received since then.
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    Afrihost Mobile Feedback

    @Afrigirl could you see if anything is amiss? Or should I just request a physical sim instead? The guys on support are not very keen on assisting (it's been two days without any replies now :( )
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    Afrihost Mobile Feedback

    Here you go: [#QOA-179-50731]: ClientZone - Support Request : APN
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    Afrihost Mobile Feedback

    According to Samsung it is? I have not used an esim on it before though.
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