Recent content by fvckraru

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    terrible service from afrihost! fiber line being shaped??

    Since early July I have been experiencing an issue on Afrihost fiber Every night around 8pm, speeds drop to about 5mbps. By around 11pm, it suddenly goes back to normal Key things to note: 1) Its a 100mb line. During this time, 480p on youtube is about the best i can do 2) I am the only...
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    Terrible customer support

    I didn't want a fiber line just for the fun of it. I wanted to actually use the internet service (which I have now been charged for) Its not even about the activation of the service at this point. It's about the attitude from Afrihost. They refuse to acknowledge any information I share with...
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    Terrible customer support

    The X (Twitter) team replied to say the order as the area is not live. For 3 weeks, I've gone back and forth with Afrihost on this. The area is very much live. They've ignored this and chosen to cancel my order So the line installation was done for absolutely no reason? I've shown them...
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    Terrible customer support

    Just an update on this matter Afrihost have now removed the product from my product list on the clientzone portal @Afrigirl
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    Terrible customer support

    Thank You for the quick response, i hope this can be resolved soon
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    Terrible customer support

    Fiber installation was done on the 7th of May 2024 Date of writing this: 28 May 2024 Let me clarify that i do understand a key part of the activation is related to the FNO (Vumatel) , I am not just here to complain about the delay in activation of the service. Worse than the delay is the...
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    Beware when ordering from RARU...

    Raru insists they have refunded the money yet it does not reflect and the bank does not have any record of it either Im sure saying you've refunded the money when you have not actually done so is criminal? Either way, the more publicity this gets, the better Burn your money before shopping...
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    Beware when ordering from RARU...

    Bank has been contacted Already surpassed a month since i asked them for a refund and they have lied about processing the refund
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    Beware when ordering from RARU...

    Just a further update on this On the date of posting this, 1st december 2021, Raru said they had processed the refund Today being the 6th of december 2021, the money is yet to reflect So not only have they unethically held my money, but they have now lied about processing the refund as i...
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    Beware when ordering from RARU...

    Ordered a PS5 from Raru (r10k) - paid for it in september - 3 weeks before the expected date of shipping (October 7th) no communication was received until the 7th of October came around and I requested feedback, was it shipped? do you have stock? No answers were given Emails were ignored until...
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