Recent content by fxapie

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    This is why I pay for Cool Ideas

    Thank you very much @clickingbuttons. It looks like the answer if the higher speed promo was a permanent feature. Given that it expires at the end of the month I will live with what I currently have. Regards
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    This is why I pay for Cool Ideas

    Thanks @PBCool! I had a call from Cool Ideas this morning. The line and ONT is delivering double speed (circa 175 Mbps) when plugged straight into my computer but the router supplied, TPLink Archer C20 (EC120-F5), cannot handle it. The spec for the Archer C20 states...
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    This is why I pay for Cool Ideas

    Thanks for the advice, I am clearly not an expert user!
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    This is why I pay for Cool Ideas

    Hi PBCool, any chance of getting the double speed promo for me??
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    This is why I pay for Cool Ideas

    Joy after 17 days! Fibre connection from CISP/Frogfoot is up and running. Frogfoot was the one dragging their frogfeet! Now if PBCool can please organise the double speed promo while it is still in effect??
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    This is why I pay for Cool Ideas

    MRTOM how is your installation progressing? I also signed up with Cool Ideas on 1 July and still no service. Definitely underwhelmed!
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    2020 Customer Experience Survey - Win cool prizes

    Done
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    Cool Ideas Fibre ISP – Feedback Thread 3

    PBCool, please check your messages. Thanks
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    Finally cutting the Telkom cord any recommendations on fiber providers?

    Please check your PMs.
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    MWEB - Horrible Service, Stay Away

    It is now 20 days since I have ordered Fibre from MWEB/Frogfoot. Fibre was installed but not connected and now it is impossible to get anything done by MWEB to get the installation completed. I do not receive any feedback at all. I have managed to speak to someone at MWEB on two occasions who...
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