As mentioned much earlier in this thread, I am not using an IDS alarm anymore. Give the guys some time to work on the IDS integration. It is relatively new and will have some teething problems.
Not quite a solution to your IDS integration question, but just saying it is possible. Doing this currently with Home Assistant and my alarm integration (@This is Me ). As soon as the alarm triggers, I get notification via the Home Assistant app and Telegram (or any other integration Home...
Been a couple of years since I got rid of the IDS alarm system. But to answer your questions:
The magical units were supplied by the IDS techies that came on site with the alarm company techies, to try and figure out what the issue was.
Signed by IDS
Too lazy to go hunt through my mails to try...