Frogfoot down again, 3 nights consecutively.
Any advice on how/where I can follow up?
Edit; emailing them as their twitter account doesn’t allow messages.
Not resolved on my end, speed tests maxxing out at 30Mbps.
Ping still at ±100ms.
edit: 15/04 08h20AM SAST
Issues seem to have clearer up. Speed tests are now back to normal and the ping has become a more amenable ±60ms.
Far from perfect but workable.
Internet has become unusable over the past hour, based in CPT.
FNO: Frogfoot
Line: 240/240Mbps
Baseline ping has been 90-120ms
Extensive packet loss, traceroute + speed test attached below.
(it took 5 minutes just to attach these photos, lol)
My internet has also been quite borked.
Line: 240/240Mbps
Speed test has fluctuated between 70 - 150Mbps.
The ping has been sustained above 150ms since the weekend.
Streaming has been incredibly frustrating due to non-stop buffering on both wired/ethernet and wireless/wifi.
Happy to provide a...
Interestingly, my speedtests (ethernet and WAN) are now 387-390Mbps.
I did some digging and found out that Frogfoot is upgrading the speeds (250 -> 400Mbps) so I would suspect this was the cause.
+1
FNO: Frogfoot
Location: Burgundy Estate/Bothasig, Cape Town
Line: 250/250
Time: Initially noticed degradation around 18:40 or so, been consistently bad to worse since then.
Pingplotter traceroute to Cloudflare (1.1.1.1) really poor with an average 17.2% packet loss and ping around 170ms...