Our two contracts finished in February 2019. Despite lots of emails and communications, they continue charging us the full contract fees which includes the devices. They promise to fix it but its never done.
What recourse do we have - is there an ombudsman, etc to help us get our money back...
ATTN: Mr Alan Knott-Craig
Dear Alan, from the news reports, it seems Cell C are going aggressively after market share by reducing prices. While this may be a short term solution, I offer you some advice as a very frustrated customer and look forward to the day my contract comes to an end so I...