Recent content by J@ckD@aniels

  1. J

    No IP given to cpe vumatel issue

    Guess what... The manager never called. I tried to call 3 times and all 3 times he sent some back to tell me that he had not received any updates. Not even a courtesy call to say, "Hi Mr customer, I tried my very best, I was on the phone all day speaking very sternly to a bunch of people trying...
  2. J

    No IP given to cpe vumatel issue

    HAHA - it already is a paperweight, with LED lights. wonder how much I could sell it for? spray it black, cut a hole it in for a cup, and maybe a coaster with green LED lights that maybe can change based on the internet connection - IPs sold separately.
  3. J

    No IP given to cpe vumatel issue

    I wish I had that issue, Home-Connect keeps telling me about these success stories, but I don't seem to be one of them. I'm still waiting for the Operations Manager to call me back within the hour, it's almost 1 1/2 later, I guess he will call me before EOD. *fingers crossed*
  4. J

    No IP given to cpe vumatel issue

    Yes I did, they looking into it - Thanks btw for the suggestion.
  5. J

    No IP given to cpe vumatel issue

    Sorry, I don't mean to be nasty to all the worker at Vumatel, Home-Connect, or the sub-contractors, I know some do try hard and they are trying their best, but most just tick boxes. If I did that with my work I would be ashamed to face my customers.
  6. J

    No IP given to cpe vumatel issue

    I Spoke to Home-Connect again, and they state that it's a Vumatel issue, Vumatel says it's ISP. My ONT is sitting on management up, whatever that means, and it should be managed or something like that. Now they want to send technicians out again. Told them unless they going to replace something...
  7. J

    No IP given to cpe vumatel issue

    I spoke to the ISP and they spoke to some 'manager' as vumatel and it seems like the IP's assigned to each user is duplicated that they expired so the ISP cannot assign a new IP because they expired, they can only see valid IP's. They ISP tried to give me a static IP on the VX admin portal but...
  8. J

    No IP given to cpe vumatel issue

    ISP is home connect. They moved there back bone to afrihost which seemed to have caused the issue.
  9. J

    No IP given to cpe vumatel issue

    Hi all. My internet has been off for a few days and my ISP cannot assign my line a ip address, so vumatel was contacted, they send out the sub contractors and between vumatel and the sub contractors they state it's the ISP, however they is no IP's are available to be assigned. Making no...
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