Recent content by Jan99

  1. J

    MTN Change of systems

    All, Over the last 2 weeksI received a number of e-mails from MTN informing me to come in and upgrade. But when I arrived at Hydepark I was told they moved my number to a new system, and I can only upgrade next month - or pay the early upgrade fee of R1 500, or they can log a query and I can...
  2. J

    Is Absa internet banking down (20 Dec 2019)

    I only managed to get in now.... so down for about 12 hours...
  3. J

    Is Absa internet banking down (20 Dec 2019)

    Hi guys, I have been trying to get into Absa Internet banking for the past 2 hours (both internet and app) - no joy. Anyone else having the same issue?
  4. J

    South African Fibre-to-the-Home Survey – Win prizes worth R10,000

    Done
  5. J

    Cool Ideas Fibre ISP - Feedback

    PBCool, I have to really commend Nikki in your VOIP porting team - I submitted the documents to port my Telkom number to VOIP about a week ago, and it was completed yesterday. I don't know how she managed to get it done so quickly, it is absolutely phenomenal!! Regards
  6. J

    Cool Ideas Fibre ISP - Feedback

    All, I signed up for the VOIP - and the support guys told me it would be Plug-and-Play as they would do the configuring. Seeing this claim made many times I prepared myself for a couple of hours on the phone with the support team to sort out issues. I received the phone yesterday, plugged it...
  7. J

    Cool Ideas Fibre ISP - Feedback

    Hi PBCool, How long does it normally take to get the VOIP phone - I ordered mine online precisely a week ago and paid, and it showed that the the service is active, but I have not received the device? Do I have to come and collect it myself, or how long does it normally take to courier as 7...
  8. J

    Cool Ideas Fibre ISP - Feedback

    Hi, I have only been a CISP client for 4 days, and I am very happy with the linespeed (awesome!!!) and the fibre part of the service. I have however logged a ticket requesting information around the VOIP proposal two days ago and how to activate this service, with no response yet. What is the...
  9. J

    Cool Ideas Fibre ISP - Feedback

    Ok guys - might the the wrong thread, but I don't want to start a new one for what is possibly a simple question... Vumatel has booked an installation into my house for tomorrow, I have opened an account with Cool Ideas to get the FICA documents and banking details sorted in the meantime. My...
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