Recent content by Jeronkey

  1. J

    Afrihost - Pure Fibre Feedback Thread

    @AfriNatic Hey! You are an absolute legend. I just wanted to report back to say that the issue has been resolved. I'm incredibly grateful and happy. Seriously - thank you for organizing this. Amusingly, they didn't end up replacing the Fibre ONT. The technician said he wanted to first change...
  2. J

    Afrihost - Pure Fibre Feedback Thread

    You are a rock star. Seriously! Thank you, AfriNatic. I really, really appreciate it.
  3. J

    Afrihost - Pure Fibre Feedback Thread

    Thank you so much for the update! ... this is so confusing, though. I spoke to the techs and even did ping, traceroute and other tests in front of them to demonstrate the packet loss issue and they both agreed there was a problem. They kept trying to phone their office while they were here...
  4. J

    Afrihost - Pure Fibre Feedback Thread

    Hey! Do you have any idea if there has been any further movement or development on ISP-710046? Two technicians did arrive on Wednesday last week, but I haven't heard anything since. Just curious! (Also, reference via email was #IOS-478-77728)
  5. J

    Afrihost - Pure Fibre Feedback Thread

    You are a legend. Thank you!
  6. J

    Afrihost - Pure Fibre Feedback Thread

    Hey @AfriGuy @AfriNatic ! I'm sorry if I was a bit fiery the other week. This issue has driven me mad, but I realize that it ain't you guys but rather Vumatel. I'm still struggling with the packet loss issue on my fibre line. The Fibre Optics team requested some tests from me on Wednesday...
  7. J

    Afrihost - Pure Fibre Feedback Thread

    Hey @AfriGuy Firstly, thank you so much for giving them the go ahead. I appreciate that and the support. I am rather upset at the moment, however. I received a message from the Social Media Team on Twitter that read as follows: "Thank for sending the requested information. I had a look and...
  8. J

    Afrihost - Pure Fibre Feedback Thread

    Hey Afrihost. Is there anything that can be done about the packet loss issues that I'm facing? I've done every conceivable test. Been letting pingplotter run and hitting anywhere from 10% to 20% on my fibre line.
  9. J

    Afrihost - Pure Fibre Feedback Thread

    @AfriGuy I've been experiencing severe packet loss since the 5th of January. The line is with Vumatel, and I was originally with Webafrica. Switched over to Afrihost at the end of February and the problem has persisted. Is there any way that a technician or someone could be dispatched? Every...
See more
Back
Top
Sign up to the MyBroadband newsletter
X