Recent content by Jess S

  1. J

    Useless customer service - MTN - No feedback for 2 months

    Hi, thanks so much for the response, I did take screenshot of the deal and then they have the call recordings on their side, but unfortunately that's all I have. I have tried to go into a store but they aren't able to assist since the retentions department did the deal. The people in store...
  2. J

    Useless customer service - MTN - No feedback for 2 months

    I recently upgraded my MTN cellphone contract and was persuaded to upgrade early to a deal that came with a free Samsung tablet (which I actually needed). I dealt with a wonderful agent in their retentions department, who multiple times on the call confirmed the deal and mentioned that it came...
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